Privacy policy

Privacy Policy

Last updated: September 8, 2026

At Velmoraffe (“we,” “us,” or “our”), we are committed to protecting your personal information and your right to privacy.

Information We Collect

When you visit our store or make a purchase, we may collect the following information:

  • Name, email address, and contact information
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)
  • Order history and purchase details
  • Device and browsing data (e.g., IP address, browser type, pages visited)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send promotional emails (only if you have opted in)

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (e.g., payment processors, shipping partners) solely to fulfill your order.

Cookies

Our website uses cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings, though this may affect certain features of our site.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at support@Velmoraffe.store.