Shipping Details

At Velmoraffe, we strive to get your order to you as quickly and safely as possible. Please read our shipping information below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery Times

Destination	Estimated Delivery Time
Domestic (Australia)	3–7 business days
International	7–21 business days

Shipping Rates

Shipping rates are calculated at checkout based on your location and the weight of your order. Free shipping may be available for orders that meet a minimum order threshold — check our homepage or promotions page for current offers.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your delivery.

International Shipping

We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. Velmoraffe is not responsible for delays caused by customs clearance.

Lost or Damaged Packages

If your order arrives damaged or goes missing in transit, please contact us within 14 days of the expected delivery date and we will work with you to resolve the issue.

Contact Us

For shipping enquiries, please reach out to us at support@Velmoraffe.store.